victoria secret comenity bank payment address

#Victoria secret comenity bank payment address drivers#

I call the PRESIDENT of the bank to give him and earful!!! I hope he has earplugs because there is going to be some cursing and yelling. Not even ONE phone call to me to explain what is going on. NOT ONE HUMAN BEING at that bank has been able to resolve this!!!! UTTERLY UNACCEPTABLE AND UNPROFESSIONAL. This Card is issued by Comenity Capital Bank pursuant to a license from American Express. Victoria's Secret Mastercard Credit Card Accounts are issued by Comenity Bank pursuant to a license from Mastercard International Incorporated. Victoria's Secret Credit Card Accounts are issued by Comenity Bank. If your mobile carrier is not listed, we are currently unable to text you a unique ID code.

after making over a dozen calls and speaking with over 20 reps and finding out that this had been escalated to Barbara in global account services who had written a couple of notes in the file indicating that she was having difficulty changing the soc Sec #. Credit card offers are subject to credit approval.

#Victoria secret comenity bank payment address drivers#

So I was told to write a letter to the bank and include a photo of the front and back of my drivers license along with my social security card explaining what happened. even though I had input it several times correctly at the store. To send your payment, you should address your mail to Comenity Bank at PO Box 182273, Columbus, OH 43218-2273. Well I call customer service and when they couldn't verify my accoutn via social sec # it was obvious that the social security number was incorrect. Comenity Bank is the financial institution that handles the Victorias Secret credit card accounts.

It would not let the purchase go through even though I had been approved for $150 credit line.

I applied in the store and they should not have done the application on a tablet because somehow the whole thing got screwed up and it did not issue a shopping pass for me to purchase the 3 bras that I had spent over and hour trying to select. I am going through the mos HORRIFIC experience I have ever had since birth with Comenity relative to the Victoria's Secret card I applied for and was approved for towards the end of October.